Privacy Policy

BAKEHOUSE 78 LIMITED
78 Eastern Way
Ponteland
Newcastle Upon Tyne
NE20 9RE
United Kingdom

Last updated: 18-02-26

1. Introduction

BAKEHOUSE 78 LIMITED is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.

We comply with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. The Information We Collect

When you use our website, we may collect the following personal information:

Information you provide directly

  • Full name

  • Billing and delivery address

  • Email address

  • Account login details if you create an account

  • Order history

We do not collect phone numbers.

Newsletter sign ups

If you subscribe to our newsletter, we collect:

  • Your email address

  • Your marketing preferences

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Take payment securely

  • Deliver your purchases

  • Create and manage customer accounts

  • Communicate with you about your order

  • Send marketing emails if you have opted in

  • Comply with legal and accounting obligations

We only use your data where we have a lawful basis to do so, including contract performance, legal obligation or your consent.

4. Payments

All payments are processed securely via Shopify Payments.

We do not store or have access to your full payment card details. Payment information is processed securely by Shopify in accordance with their own privacy and security policies.

5. Data Sharing

We only share your information where necessary to operate our business. This may include:

  • Shopify as our ecommerce platform provider

  • Payment processors

  • Delivery and courier services

  • Professional advisers such as accountants

We do not sell, rent or trade your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil your orders

  • Meet legal and tax obligations

  • Resolve disputes

If you have subscribed to our newsletter, we retain your email address until you unsubscribe.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse or loss.

However, no internet transmission is completely secure, and you provide information at your own risk.

9. Children

We do not sell products to individuals under the age of 16. Our website is not intended for children.

10. Cookies

Our website uses cookies to ensure the site functions correctly and to improve user experience.

Cookies may include:

  • Essential cookies required for checkout

  • Account login cookies

  • Cart functionality cookies

You can control cookies through your browser settings.

If you later implement analytics or advertising tools, this policy should be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

BAKEHOUSE 78 LIMITED
Email: georgina@bakehouse78.co.uk